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Sameer Africa Limited Uganda
Jan 23, 2018
Full time
Purpose of the Role To ensure customer satisfaction by providing advice and service in tyre solutions at the Yana Tyre Centres (YTCs). Among others, key accountabilities will include:- Inspecting and identifying the tyre requirements of the customer Changing, fitting, balancing and aligning tyres and wheels as per the YTC’s stipulated guidelines Giving tips on tyre care and maintenance Ensuring proper handling and maintenance of YTC tools and equipments as per machine operation manuals Observing work place occupational safety and health procedures Providing Customer and product feedback Any other duties as assigned from time to time by management Knowledge, Skills and Experience O/A Levels or equivalent A diploma in Automobile engineering Certificate in Automobile or Mechanics with two years’ experience Good communication skills Excellent customer handling skills Knowledge on use of tyre tools and equipments Knowledge in tyres and tubes will be an added advantage
Sameer Africa Limited Nairobi County, Kenya
Jan 23, 2018
Full time
Main Purpose of the Role Implementing sales & customer service plans to deliver area targets and provide market intelligence data & reports. Among others, key accountabilities will include:-   Planning and delivering monthly, weekly and daily sales targets. Coordinating collection of sales proceeds within the approved terms of trade. Managing route plans and customer calls by ensuring market coverage within plan. Identifying opportunities and negotiating for incremental business. Coordinating implementation of merchandising and promotional activities. Collecting and collating market intelligence/research on competitor activities and other market trends for competitive advantage. Delivering customer service through relationship management and ensuring that customer claims are settled in the shortest time possible. Determining & coordinating of territory reporting and communication requirements.   Knowledge, Skills and Experience Bachelors Degree in a Business related field from a recognized institution. At least 5 years comparable experience in the FMCG industry, experience in tyre sales will be an added advantage. Strong interpersonal and communication skills. Negotiation skills. High customer orientation. Clean Driving License.
Sameer Africa Limited Uganda
Jan 23, 2018
Full time
Main Purpose of the Role Implementing sales & customer service plans to deliver area targets and provide market intelligence data & reports. Among others, key accountabilities will include:-   Planning and delivering monthly, weekly and daily sales targets. Coordinating collection of sales proceeds within the approved terms of trade. Managing route plans and customer calls by ensuring market coverage within plan. Identifying opportunities and negotiating for incremental business. Coordinating implementation of merchandising and promotional activities. Collecting and collating market intelligence/research on competitor activities and other market trends for competitive advantage. Delivering customer service through relationship management and ensuring that customer claims are settled in the shortest time possible. Determining & coordinating of territory reporting and communication requirements.   Knowledge, Skills and Experience Bachelors Degree in a Business related field from a recognized institution. At least 5 years comparable experience in the FMCG industry, experience in tyre sales will be an added advantage. Strong interpersonal and communication skills. Negotiation skills. High customer orientation. Clean Driving License.
Sameer Africa Limited Nairobi County, Kenya
Jan 23, 2018
Full time
Main Purpose of the Role Responsible for invoicing and processing sales orders at the Yana Tyre Centre/Branch. Among others, key accountabilities will include:-   Attending to customer requests Processing sales documents and generating customer invoices Ensuring that all sales proceeds are banked in accordance to the set procedures Updating customer information in the system Ensuring high level customer service at the Tyre Centre   Knowledge, Skills and Experience Minimum of KCSE Grade of C and above or Equivalent of O, level Diploma in a business related field (Accounting or CPA 2 & above will be an added advantage) Numerical accuracy Proficiency in Computer Applications. Exposure on ERP will be an added advantage Sound understanding of sales procedures Experience in a similar or comparable role with skills in stores or sales management will be an added advantage High Customer orientation and Strong Communication and Interpersonal Skills.
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