Living Goods Nairobi, Kenya
Jan 05, 2018Full time
RESPONSIBILITIES Conduct researches to understand our users' needs, configure our product to fit service delivery workflows within a particular health context. Perform investigations, design, implementation and maintenance of product modules and submodules for both new and existing products according to architecture, guidelines and good software engineering practices. Support our project managers and partners in conducting high-quality design research as design is a shared core competency at Living Goods. create design tools and templates to assist teammates be equipped to carry out design work. coach teammates through our design process before, during, and after project deployments. Conduct sessions directly with end users to design workflows. conduct UX testing on the product features, implement prototypes and inform our product roadmap. Take technical responsibility of overall project design by ensuring end-to-end ownership of all technical aspect Drive open communication across disciplines. MINIMUM QUALIFICATIONS: 3-5 years work experience on a product team conducting user experience research and testing OR in a community-facing programs role, particularly in reaching vulnerable communities Have some understanding of health service provision/ public health systems/ community health Excellent written and oral communication and presentation skills in English Willingness to learn and flexibility to work across a multi disciplinary team Demonstrated ability to work remotely, under pressure and with limited supervision Comfortable using different types of technology Ability to articulate complex information clearly and concisely Demonstrate Intense attention to detail and quality Experience in community-based field work with underserved populations or with ICT4D is strongly preferred.