LYNK Nairobi County, Kenya
Jan 17, 2018Full time
We’re on a mission to elevate the careers and livelihoods of millions of blue collar professionals, artisans, and other informal workers through the use of technology. Join us. A bit about the role: Our first product , Lynk Requests, allows people to make a request and be matched with verified professionals in over 70 categories (from plumbers, to chefs, to electricians). Lynk: Discover is our next technology solution, helping to promote the work of professionals in the Lynk system, or other artisans and service providers, by offering to customers a beautiful, curated ecommerce product featuring the products and services of local Pros. We want to help customers in Nairobi (and beyond!) discover and purchase incredible products/services in an easy, reliable, and affordable way. For the Pros in our system, we want Lynk: Discover to help build their business, grow their careers, and sustainably increase their income. You: As the head of e-commerce, you will be responsible for making sure that people are obsessed with our products and that Lynk: Discover grows into a beloved household brand. You will be the team lead for the entire Lynk: Discover team and will report to the company CEO. You will be responsible for the go to market strategy, managing the continued growth of the Discover Product, and doing everything you can to achieve rapid growth. As a leader, you are smart and analytical, capable of measuring what content is working and designing systems, processes, and teams to magnify your impact. You’ll be responsible for: Total product P&L - If you ever wanted to run a startup within a startup, this is it. You’ll get to be totally responsible for the success or failure of the product with all the room in the world to grow. Merchandising - Curating a consistent supply of high quality products listed and ready for sale on the discover product Market analysis and analytics - Performing analysis on the expected performance of items, categories, and segments based on empirical data and market research Creating scalable processes - Discover will be built from the ground up and you will be the one to do it, designing an implementing processes on content sourcing, description, promotion, sales, delivery, etc Building and managing a team capable of scaling these efforts exponentially Getting your hands dirty - whenever there are holes or gaps in the team, you will be the one to fill it and whenever there is a new need you are the type that wants to dive in first and learn about the need before building a process or team around it. Working with Lynk’s engineering team to make relevant product changes and feature additions Executive leadership - As a member of Lynk’s executive staff, you will help shape the company’s team culture and future growth. Seizing any and every opportunity to get the products and services of professionals into every home and business in Nairobi Successful candidates will have all or most of these qualifications: Passionate about our mission to transform the informal sector and have tons of ideas on how we can do it better MBA or MA degree in business, marketing, design, finance or related field 5+ years of experience in ecommerce, marketplace, mobile technology, or related business Experience managing a team Demonstrated track record for driving strong user growth Able to work across a variety of functions, and for things you don’t know you’re eager to get your hands dirty and figure it out. Strong analytical skills and deep understanding of Microsoft excel Excellent copywriting skills An insatiable hunger to build, grow, and scale products Please include an explanation of what you think the biggest challenges to the success of the discover product will be in your application.