Safaricom Limited

13 job(s) at Safaricom Limited

Safaricom Limited Nairobi County, Kenya
Nov 13, 2017
Full time
Reporting to the  Legal Counsel — Financial Services ,   the successful candidate will act as Business Partner to the Financial Services Division; provide the Financial Service Division skilled and specialized professional legal services, with an emphasis on contractual drafting, negotiation and review, legal research, legislative watch and regulatory support on an on-going basis; provide specified departments/units within the Finance Division skilled and specialized professional legal services and provide such legal support as may be necessary or exigent to other Business Units and team members within the Legal and Secretarial Services Department.
Safaricom Limited Nairobi County, Kenya
Nov 13, 2017
Full time
Reporting to the Regional Sales Manger, The role holder will meet overall NPS, revenue and acquisition targets for the assigned territory and work with Safaricom Business Partners to retain, develop, manage and expand the customer base and grow revenues.
Safaricom Limited Nairobi County, Kenya
Nov 09, 2017
Full time
Reporting to the Manager-Demand,the succesful candiate will be responsbile to ensure Deployability for Enterprise Fixed Services Orders, facilitate handover of the orders to billing conversion touch points and ensure SLA and Quality standards in the activation process are conformed to
Safaricom Limited Nairobi, Nairobi County, Kenya
Nov 09, 2017
Full time
Reporting to the Head of Department;   Resource Planning and Reporting, the individual is tasked in supporting all analytic efforts of the division’s demands for report development, quality assurance, and analysis as well as support business process improvement efforts including projects to enhance automation, quality, and efficiency
Safaricom Limited Nairobi, Nairobi County, Kenya
Oct 23, 2017
Full time
Reporting to the  Senior Manager, MPESA Product Management,  the product manager will be responsible for identifying potential M-PESA products and services, conducting market research; generating product requirements; determining specifications, pricing, and go to market planning for assigned M-PESA products and services
Safaricom Limited Nairobi, Nairobi County, Kenya
Oct 23, 2017
Full time
Reporting to the  Senior Manager– Strategic Partnerships – New Business Ventures , The position holder will have the overall responsibility for leading, developing and driving FS Banking strategy which covers new products, services and Partnerships with banking partners. This entails digitizing of financial services to serve the unbanked population. This will also cover other institutions providing Financial Services. The role works with different strategic business partners, business unit partners and cross-functional teams to deliver complete and appropriate financial services products and services that meet the customer’s needs and drive financial inclusion for the unbanked population
Safaricom Limited Nairobi, Nairobi County, Kenya
Oct 11, 2017
Full time
Reporting to the  Senior Manager – Vendor Acquisition,  the role holder will   achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap and Work transversally on the different digital social media channels building the Masoko brand in the market (brand awarenes
Safaricom Limited Nairobi, Nairobi County, Kenya
Oct 10, 2017
Full time
Reporting to the  Senior Manager – M-PESA Product Development  the position holder will manage Safaricom’s Developer Portal, manage the API Product Road map and Product delivery while supporting and ensuring adherence to the overall divisional objectives of driving payments. This role will also require that the position holder drives developer engagements and build partnerships with value adding organizations with the aim of growing a strong eco-system that will support the overall organizational API Strategy.
Safaricom Limited Nairobi, Nairobi County, Kenya
Oct 10, 2017
Full time
Reporting to the  Head of Department – SME and Enterprise Regional Operations , the position holder will lead the regional SME and Enterprise Operations team through the end to end operations through the customer life cycle. This will involve growing the SME revenue, reducing customer churn and ensure seamless end to end service delivery to the SME sector customers. Additionally, together with the regional sales & operations team, support the execution of the SoHo strategy in line with the business ambition.
Safaricom Limited
Sep 27, 2017
Full time
Brief Description Reporting to the  Director Commercial Business Unit;  the job holder will develop and execute Safaricom’s Internet and Content business towards achievement of targeted business objectives and leadership in the market place Detailed Description Drive internet content and innovation. Ensure that the Safaricom internet content platforms have up to date content in line with the regulatory guideline. Identify and execute strategic partnerships to acquire compelling content, features, and online tools that support the website strategy. Develop an online strategy that supports the company's overall goals and oversee all aspects of its implementation. Identify opportunities for growth and execute strategies that take advantage of these opportunities. In liaison with the various stakeholders, i.e. Value Added Services, VAS Technical, marketing, and IT teams, spearhead the development of Innovative content which are relevant to Safaricom subscribers. Alert stakeholders of emerging technologies or applications and the opportunities to integrate them into our operations and activities Delivery of content products roadmap, internet strategy and revenues On development of propositions, ensure a clear cut roadmap is provided to all stakeholders. Manage website development to incorporate new features and functionality. Develop, expand, and manage current site designs and lead appropriate redesigns when needed. Develop and manage the sections entire budget, including website development and maintenance, outreach and promotion, personnel and operations and oversee the performance measurement and talent nomination process as well as implementation of reward and recognition activities Job Requirements A BSC or Social Science Degree from a recognized university will be an added advantage Over 8 Years  leadership experience in mobile telephony industry Online experience, including managing strategy development, content acquisition, and website development. Conversant with Safaricom/telecommunication data products. Solid management experience and track record in motivating and building strong teams Experience enabling strong interdepartmental relationships Ability to manage multiple projects in a fast-paced, deadline-driven environment and a proven ability to build consensus and work effectively within a cross-departmental team Additional Details Critical Competencies for Success Understands our portfolio - technology, features and benefits; Understands customer needs and explains the impacts and value of solutions compared to our direct and indirect competitors Identifies and qualifies opportunities to develop new business. Applies commercial acumen to maintain a healthy profit margin Knows what the competitors are offering, how our offer compares and uses market data to drive decisions.  
Safaricom Limited Nairobi County, Kenya
Sep 27, 2017
Full time
Brief Description Reporting to the Senior Manager-Regional Sales, the position holder will be responsible for indirect generation of sales revenue through effective management of Safaricom Business in the assigned area. This will be achieved by ensuring availability of the company’s products and services in the area at all times and effectively aligning Dealer distribution to meet the Retail objectives. They will also grow Sales within the Area by developing innovative ways of increasing/growing airtime sales at the Point of Purchase; Value added services and connections by ensuring availability of the company products at all times within the area of Accountability. Detailed Description Effective implementation of distribution strategy in the trade to achieve availability and grow sales within the assigned area. Effectively execute through SFE tool to achieve RED objectives within a sales area. Ensure achievement of set sales and usage targets i.e. Monthly, quarterly, semiannually or annually. Prepare, plan and execute Area Sales programs aimed at market penetration, availability of the company products and services at all time. Ensure shops are well branded according to Safaricom standards in order to create awareness & ensure that stores are well stocked and sell at recommended sales prices. Seek new alternative channels and route to market In order to maximize on all revenue opportunities and reduce reliance on the dealer network Ensure highest level of integrity especially in dealing with dealers through reinforcing high ethical and compliance standards in the sales and distribution process. Develop,train & motivate dealer network to enhance 3rd party practices in the market Job Requirements  Degree in a Business related field, preferably marketing with Marketing experience. Diploma in Professional Marketing from Chartered Institute of Marketing will be an added advantage. Must have at least 4 years working experience in a sales environment. 2 Years must be in distribution preferably FMCG. 2 Years must be in  people and team management 1 Year must be in Direct selling and Market development. Excellent knowledge of Safaricom products and services. Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills. Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills Excellent Partner and channel management. Excellent interpersonal skills. Additional Details Demonstrate ability to implement processes and handle cross functional issues from end to end. Demonstrate ability to handle governance issues, bring people to task
Safaricom Limited Nairobi County, Kenya
Sep 21, 2017
Full time
Reporting tothe  Snr.Manager - Home Technology & Customer Support , the positionholder will supervise all aspects of outside and inside plant installationfor FTTH and Fixed Wireless infrastructure, coordinate the implementation of fiber optic projects to the home toachieve the best customer experience from Design to as-built delivery. Ensuringadherence to installation standards, Sound engineering practices, Health &Safety Policies, quality deployment and all installations are delivered on-timeand within budget. Detailed Description To Supervise and manage Fibre infrastructure implementation(Aerialor Underground) and connection to the home to meet business needs and projectedtargets on Revenue; To provided monitoring and reporting of allassigned projects at dedicated sites and ensuring timely completion of projectswith strict compliance of Safaricom OHS Policy Procedures; To refine project estimates and resourcerequirements by performing field surveys and audits in order to determine anddefine project baseline, schedule; To provide Quality control of Fibre project atall Steps of implementation & acceptance in accordance with the followingFibre Optics OSP Parameter, (Manhole, Route Marker, HDPE & PVC Duct, BridgeAttachments, Crossings (road, drainage, streams, railway etc...), Blowing &Pulling, Splicing, Joint Box, ODF / DDF, Site Entrance, Home Termination; To ensure the installers adhere to the stipulatedcode of conduct within customer premises at all times and customer connectionswithin SLA; To coordinate acquisition of ROW, access, utilityeasement information from Authorities and landlords and act as the Safaricomrepresentative; To identify and manage all project Risks such aslogistical, regulatory, Resourcing and Commercial; To coordinate with suppliers and concernedsubcontractors sections for field inspection and acceptance activities andprepare related completion certificates; To provide supplier management and investigateproject disputes and resolve or recommend appropriate resolution for communityand 3rd party issues; To check materials availability from time totime, in quality and quantity and storage, both, with the supplier and itssubcontractors; To oversee inspection, approval and Signing-off of all Implementation and as-built-drawings steps and documentation; Job Requirements Degree in Electrical, Electronics, Civil,Telecommunication Engineering ,IT or related field At least 3 years’ Experience  in a busy Telecommunications environment involved in Fibre implementation, Civil and Telecoms work, with ability to work under pressure Knowledge in transport/data communication planning design and optimization tools including GIS Tools such as Mapinfo,ArcGIS Expertise in Fibre Optic Cable; Roll-out,Integration, Project Planning & Management, Supplier Management, Contract Management, Quality Assurance.
Safaricom Limited Nairobi County, Kenya
Sep 21, 2017
Full time
Reporting to the  Snr. Manager - Home Technology & Customer Support , the position holder will be in charge of Planning, design, optimization and deployment of fiber infrastructure to support both Fixed and Wireless Broadband delivery to the Home conforming to Cost effectiveness, Design Principals, Ease of implementation and minimal maintenance.  Detailed Description To Plan, Design and Deploy Home Solutions on Fiber, Fixed Wireless and GPON technology according to project Plans and with the correct dimensioning of capacity thresholds, availability and reliability Plan and Oversee estate selection, conduct accuratesite surveys to get optimal designs for timely implementation to save on CAPEXand Nopex; To review BOQs against the designs and do costreconciliation for projects from Business Case Assumptions, CRFs, As builtstatus as well as long term requirements To provide Compilation of topology maps,schematics, Google earth routes, building entry points & floor plans in GISformats To ensure Supplier Management, Analysis ofquotations & contracts and Process management with SLA setting withSuppliers, Contractors and other 3rd parties; To schedule and conduct periodical audit functionsof on-ground data validation against databaseinthe fiber planning tool, NQMS and other database; Delivery of resilient FTTH Transmission Solutionsand plans to meet current, medium as well as long term requirements; To order and manage resources utilization such asMaterials, Spares, CPEs, fibre cores, ducts to be provided within recommendedthresholds; Providing materials forecast for home projects and ensuring quality and availability incorrect specification, Quantity and delivery. Job Requirements Degree in Electrical, Electronics, Telecommunication Engineering ,IT or related field 3 year’s working experience in a busyTelecommunications environment –Involved in Planning, Design and Deployment ofreliable transmission systems /networks. In-depth understanding  of Fixed infrastructure deployment life cycle Knowledge in transport/data communication planning design and optimization tools including GIS Tools such as Mapinfo,ArcGIS