Job Specifications (Ideal):
- Bachelor’s degree in a business related field Upper 2nd Class or equivalent. Professional Qualifications:
- Project Management Certification and experience with MS Projects
- Lean and/or Six Sigma certification or other recognized Business Process Improvement Methodologies
- 5 years working experience in Business Management or Customer service role within a Sales/ service environment, of which 2 years should be in Project management role
- High level of understanding of bank systems and those in the industry with practical experience in the use of workflow systems and a good understanding of technology.
- Practical experience with banking applications software and advanced user skills for relevant MS Office applications (Word, Excel, PowerPoint, Project, Visio)