Business Process Improvement Manager

  • National Industrial Credit Bank
  • Nairobi County, Kenya
  • Dec 13, 2017 - Dec 22, 2017
Full time Business Development

Job Description

Job Specifications (Ideal):

Academic Qualifications:

  • Bachelor’s degree in a business related field Upper 2nd Class or equivalent. Professional Qualifications:
  • Project Management Certification and experience with MS Projects
  • Lean and/or Six Sigma certification or other recognized Business Process Improvement Methodologies

Work Experience:

  • 5 years working experience in Business Management or Customer service role within a Sales/ service environment, of which 2 years should be in Project management role
  • High level of understanding of bank systems and those in the industry with practical experience in the use of workflow systems and a good understanding of technology.
  • Practical experience with banking applications software and advanced user skills for relevant MS Office applications (Word, Excel, PowerPoint, Project, Visio)