Worker Recruitment & Quality Control Manager

  • LYNK
  • Nairobi County, Kenya
  • Jan 17, 2018 - Feb 17, 2018
Full time Human Resources QA-Quality Control

Job Description


You have exceptionally high standards, meticulous organization and attention to detail, and can develop and implement SOPs. You have worked with fundis and other blue collar professionals, from furniture makers to plumbers and hairdressers, and ideally have experience in recruiting and onboarding them. You have strong relationships with training institutions and professional networks, or are comfortable developing partnerships where you don’t already have connections. You are strict and don’t accept ‘ok’ as good enough.


A bit about the role:

As the Worker Recruitment & Quality Control Manager, you will be responsible for ensuring that the Lynk platform recruits high quality professionals, and supports them to thrive on the platform. The three main areas of work are:

1. Worker Recruitment

  • Developing new partnerships for recruitment with vocational training institutions and professional associations
  • Establishing SOPs for systematic testing and orientation of workers
  • Creating recruitment workplans and overseeing delivery by team
  • Ensure rigid adherence to timelines and testing & onboarding methods
  • Developing testing methodologies for various categories

2. Quality Control

  • Conduct quality and data audits of profiles on the system
  • Creating systems to manage quality when things go wrong
  • Developing & implement discipline system

3. Worker Support

  • Identifying opportunities to upskill and/or train Pros
  • Developing processes to enhance ongoing engagement with Lynk platform, through events and more


Successful candidates will have all or most of these qualifications:

  • 5 years experience in designing and implementing SOPs and quality control mechanisms
  • Experience in recruitment, assessments and/or technical training fields preferred
  • Demonstrated expertise developing effective partnerships
  • Minimum 2-3 years experience managing teams
  • Excellent Excel & database management skills, and strong familiarity with and use of with social media and other online recruitment methods