IT specialist- Senior Business Analyst

  • IBM
  • Nairobi County, Kenya
  • Oct 05, 2017 - Oct 31, 2017
Full time Analyst Information Technology

Job Description

We are looking for an IT specialist- Senior Business Analyst to be based in Nairobi Kenya who will:

  • Conduct interviews to extract process knowledge from key staff and translate into process maps and detailed training materials that capture step-by-step activities required by each team and role to complete each process.
  • Document core operational processes, creating detailed process maps and associated materials. 
  • Understand how to model business processes at various levels of detail and present the results of process analysis in a compelling way
  • Interpret, recommend, evaluate, and analyze data, business processes, procedures and controls
  • Ensure process improvement and optimization is a key aspect of Solution Design
  • Manage and deliver process optimization projects
  • Develop and roll out implementation plans to ensure new and existing staff use the new process documentation and conduct the required trainings using the standard operational processes
  • Define change management process to ensure that updates to processes are fully documented and understood by all stakeholders
  • Monitor staff use of new process documentation and establish reporting metrics to identify future changes required to drive improvement 
  • Be able to rapidly and effectively build a measures framework for monitoring, control, and/​or improvement

Position Requirements

  • Ability to learn and experience in application of leading methods, process models and associated tools & techniques
  • Strong process skills, analytical skills both quantitative and qualitative Possess ‘Can do’attitude 
  • Bachelor’s Degree with at least 5 years experience or higher
  • Solid experience in process re-engineering, in particular process mapping, analysis, design and redesign with demonstrable successes.
  • Possess some Lean, Six Sigma and/​or Industrial Engineering experience
  • Self-learning, energetic, enthusiastic and good team player
  • Willing to work hard and under pressure
  • Excellent written and spoken English
  • Project management experience would be a plus.
  • Experience in a policy or public sector environment would be a plus

Required Technical and Professional Expertise

  • Skills Experience with one ormore OOP language (eg. Java, Python, C++)
  • Experience with relational and non-relational databases (e.g., postgres, DB2, mongo)
  • Experience with at least one front-end framework (e.g., angular, react)
  • Mobile Android and iOS development
  • Experience building at least one production application
  • Experience with agile methodology

Impact: Develop technologies, analytics and algorithms in financial inclusion and financial services projects . Identify data-driven methods when more traditional approaches are infeasible. Transform research insights into real-world systems for use across the continent.